Event Presenter: Event Setup & Management

Yapsody Fees & Invoices

• How to pass the Yapsody fee on to your customers?
• How to view and pay my Yapsody Fee Invoices?
• 50% Rebate For Non-profits and NGOs
• What are the exceptions in which Yapsody Fees are not applied?
• Want to understand Yapsody fee invoices?

See all 12 articles →

Payment Gateway Setup

• What are supported payment gateways for United States?
• What are supported payment gateways for Australia?
• What are supported payment gateways for Canada?
• What are supported payment gateways for United Kingdom?
• Payment Gateways Supported by Yapsody

See all 35 articles →

Account Settings

• How to create a Yapsody Account and Sign up with Yapsody?
• Test Mode feature
• How to change Organization Name?
• How to Reset my Password?
• How to Find and Change Your Online Store Link.

See all 39 articles →

Event Setup

• Is there any limit to the maximum number of tickets we can add in a venue?
• How to add a surcharge?
• How to view E-ticket Preview ?
• How to add description for ticket types?
• Why surcharge per transaction doesn't have % option?

See all 56 articles →

Discount

• How to set up Early Purchase Discount?
• How to Set up Miscellaneous Discount?
• How to Set up Group Discount
• How to Add General Promo Code Discount
• How to Add Single-Use Discount Code

See all 6 articles →

Reserved Seating

• How to Convert a 2D Seating Chart into a 3D Seating Chart
• How to create a Reserved Seating event?
• How to Configure Seat Categories?
• How to Create a Reserved Section?
• How to Add Seats to the Reserved Section?

See all 20 articles →

Manage Orders

• If I Refund a ticket will the details still reflect in the ‘Attendee list’ and customer list ?
• How to transfer tickets for different event/performance?
• How to book GA Hold tickets using Box Office Interface ?
• How to place seats on Hold for General Admission Event ?
• How to Create Logic-Based Questionnaires with YAppSurvey

See all 35 articles →

Reports

• How to Get and Share Your Google Analytics ID with Yapsody
• How to view Seating Manifest Report ?
• How to Find and Download Attendee Information (Basic Questionnaire)
• How to check the Zip Code Report? US Presenters only
• How to check Attendee presence at the event?

See all 28 articles →

Mobile App

• Unable to view events on Scan application - YapScan app
• YapStats App - Android Devices
• YapStats App - iOS
• How to Use the Yapsody Quickscan App
• How to Add a Watermark and Event Details to YapSnap Images

See all 11 articles →

Scanning Tickets

• How to Use the Yapsody YapScan iOS App
• How to Use the Yapsody YapScan Android App
• Which apple device is needed to run the Yapsody YapScan iOS App?
• When is the earliest that event data can be downloaded to mobile device?
• What are the different scanning options available to scan e-tickets?

See all 12 articles →

Promote Your Event

• How to shorten the event links?
• How to enable Account Level Tracking Links feature?
• How to generate QR Code for my event & online store?
• How to set up Listing & Calendar Widget?
• Tracking Links: How to Create Tags- Beta Version

See all 13 articles →