How do I add FAQs (Frequently Asked Questions) on my ‘Online Ticket Store’ for my attendees to view?

Adding a Frequently Asked Questions (FAQ) section to your Online Ticket Store provides your customers with immediate answers to common questions about your events. Follow the steps below to set this up.

Steps to Add FAQs

1) Access Your Settings Log in to your Yapsody account. In the top-left corner, hover over your Organization Name and select Settings from the dropdown menu.

2) Open FAQ Setup Click the FAQ Setup tab, then click the Add FAQ button.

• Note: If you have already added FAQs, you can edit or delete them at any time by clicking on the specific question.

3) Create Your Questions and Answers You have two options for adding content:

• Pre-set Questions: Choose a question from the provided dropdown list and type your specific answer in the text field.

• Custom Questions: To add a unique question not found in the list, select the Custom option. This allows you to write both your own question and the corresponding answer.