Do I still receive invoice if I pass on the fees to customer?

Understanding Invoices When Passing Fees to Customers

Yes, you will still receive a monthly invoice from Yapsody even if you choose to pass the service fees on to your customers.

How the Payment Process Works

When you pass fees to your ticket buyers, the billing process follows these steps:

1. Full Payment Collection: The customer pays the total amount (Ticket Price + Yapsody Fees) at checkout.

2. Direct Deposit: The entire payment is deposited directly into your connected payment gateway account (e.g., PayPal, Stripe, etc.).

3. No Automatic Deductions: Yapsody does not deduct its service fees at the time of the sale. We do not have access to the funds in your payment gateway.

4. Monthly Invoicing: Since you have collected the fees on our behalf, Yapsody sends you an invoice at the start of every month to collect those fees.

Transaction Example

Suppose your ticket price is $100.00 and the Yapsody fee is $1.50.

• Customer Pays: $101.50

• Deposited into your account: $101.50

• Your Monthly Invoice: At the beginning of the next month, Yapsody will invoice you for the $1.50 collected for that transaction.

You can review all transactions for the previous month on your invoice before making a payment.

Tips: Want to understand Yapsody fee invoices?

Tips: How to view and pay my Yapsody Fee Invoices?