How to create a General Admission event?

A General Admission event is an event type where ticket buyers do not select specific seats. Entry is typically handled on a first-come, first-served basis.

🎥 Video Guide

👉 Watch this video for a quick walkthrough:

Step-by-Step Guide

1. Start the Event Creation Process

Click the Create Event tab located at the top left of the screen, between your Organization Name and the Search bar. 

2. Select Event Type

Select General Admission. If you want to use a setup from a previous event, you can click "Copy Existing." instead.

3. Enter Event Information

Fill out the Event Info and Pricing fields. These sections are mandatory; you must complete them before moving on to other settings.

4. Schedule Your Performances

By default, you will be prompted to enter the Event Start Date & Time and Event End Date & Time.

• To add more time slots, click Add Performance.

• From the Performances tab, you can also cancel, unpublish and delete specific showtimes.

• In the performance settings, you can customize the "Doors Open" time and set when ticket sales should begin.

5. Customize Performance Details

When you click Add Performance, a layout appears where you can refine the specific details for that showtime:

• Event Start and End: Set the exact date and time the event begins and concludes.

• Doors Open: Specify when guests are allowed to enter the venue.

• Ticket Sales Period: Define exactly when online sales should start and end.

5. Set Up Ticket Pricing and Availability

Access the Pricing option to create and price your ticket types.

• Set Price: Click this button to assign a cost to each ticket type.

• Limit Quantity: Check the "Limit Quantity" box to set a maximum number of tickets available for a specific ticket type or performance. To learn how to do it, click here. 

• Sales Channels: If you want a ticket type to be available only at the Box Office and not for online purchase, uncheck the box next to Online Store.

6. Configure Advanced Pricing Options

Within the Pricing menu, you can also manage optional settings such as Billing, Discounts, Surcharges, and Taxes

7. Customize Your E-Tickets

Use the Customize menu to choose an E-ticket Template that fits your event. You can also add images and videos to the ticket design.

8. Publish Your Event

Once you have reviewed your setup and are ready to go live, click Publish New Performances at the top right.

Note: If you have already saved the event but didn't publish it initially, you can publishit later by accessing the Performances tab.