How to Set Up Add-ons and Link Them to Your Events

Multiply your event revenue with Yapsody's add-ons feature. Sell event-related merchandise and additional items (such as T-shirts, snacks, and other non-ticket items) alongside event tickets. You can also use Yapsody's reporting to manage and fulfill add-on purchases.

🎥 Video Guide

Watch this quick video to learn how to set up and link add-ons:

Before You Start

• Selling add-ons will incur Yapsody fees similar to the General Admission (GA) event pricing of your account.
• By default, add-on fees are passed on to the ticket buyer; however, you can choose to absorb them.
• It is recommended to review the FAQs to better understand how add-ons work.
• You can control how many add-ons can be purchased per transaction and when they appear in the cart.
• Add-on visibility can be configured based on selected ticket types and colors.

This article is divided into two parts:

• Part A: Creating Add-ons
• Part B: Linking Add-ons to your event

A) How to Create Add-ons

i) Access Add-ons

Hover over the Organization Name (top left) and select “Add-ons” from the dropdown.

ii) Create Add-ons

Click on “Create Add-ons.”

iii) Enter Add-on Details

Fill in the required fields:

• Add-on Name: Example – Burger, T-shirt
• Description: Brief description of the product
• Terms & Conditions: If applicable
• Image: Upload an attractive image
• Passing of Add-on Fees: Default is passed to the buyer; you can choose “No” to absorb it
• Price & Quantity: Enter product price and available quantity

🔹 Variations (Important)

• If there are no variations, simply enter the price and quantity and click “Save.”
• If your add-on has variations (e.g., T-shirt sizes):
  • Check “This Add-on has variation”
  • Click “Add Variation”
  • Enter Variation Name, Price, and Quantity
  • Repeat for all variations
  • Click “Create” once done

iv) Add-ons Settings

Control how add-ons are sold using Add-ons Settings.

By default, customers can purchase add-ons equal to the number of tickets in their cart.

Options include:

• Limit by Ticket Quantity
  Ensures add-ons do not exceed the number of tickets purchased
• Minimum & Maximum
  Set minimum and maximum quantity per order
• Unlimited
  Allows unlimited add-on purchases
• Display Add-on When
  Show add-ons only when a specific number of tickets are selected

Example:
If minimum = 2 and maximum = 4, add-ons will only appear when 2–4 tickets are selected.

B) How to Link Add-ons to an Event

i) Open Event Settings

After creating add-ons, they are not linked by default.
Go to Box Office → Select Event → Click “Edit.”

ii) Navigate to Add-ons

Click “Customize” → “Add-ons” → “Add Add-ons.”

iii) Select Add-ons

On the Manage Add-ons page:

• Use “Choose Option” to select add-ons
• You can also create a new add-on from here
• Note: Existing add-ons cannot have price/quantity edited here

iv) Configure Event-Level Settings

• Use “Add-ons Permitted per Order online” to override global settings
• Enable taxes if applicable (based on event tax settings)
• Choose where add-ons are available:
  • Box Office
  • Online
  • Or both

Note:- Taxes would only be applied on the Add-ons if you have enabled the Taxes for the event, if not, click here to learn how to add Taxes. 

v) Restrict Visibility

• Select specific ticket types or colors to control add-on visibility
• Save your settings

vi) Final Output

Your add-ons will now appear during checkout based on your configuration.