How to set-up the delivery method?

To set up the Delivery Method for your Box Office and Online Ticket Store, you first have to be logged in to your Yapsody account.

1) Click on the Organization Name displayed at the Top left and click “Settings” from the drop-down list. 

2) Next, click ‘Transactions’ tab and the ‘Delivery Methods’ will be displayed, select the methods as per your preference, for both the Box Office as well as the Online Ticket Store.

Delivery Methods?

a & b) Print & Email: If you choose "Print" and "Email' as the delivery method for your 'Online Store'. The checkout page, bydefault display Print / Email as the ticket delivery method. This method offers an option to print the tickets and also deliver tickets to your customer's email addresses as soon as the transaction is successful. 

c) Will Call / Pick Up: If you wish to issue tickets to your customers only at the venue, then you can disable other delivery method such as "Print" & "Email' and enable this. During the purchase, the customer will only get "Will Call" as a ticket delivery option and a box to add Notes, in which they can populate the name of the person who might be picking tickets from your Box office. You can the check 'Will Call Report" for details and print tickets. 

d) Check in At the Door: If you do not wish to generate tickets and want your guest to checkin using the Name entered at the time of booking, you can select this option, however you still have an option to change the delivery method anytime and issue tickets to them. 

For instance, if any customers request a ticket at the Box office you can print them, and can also send tickets to your customer's email address, this will only work when you have Print and Email delivery method enabled for box office.  

e) SMS (only for U.S. based presenters):- SMS ticket delivery method deliver your event tickets straight to your customer's phone quickly that helps them to gain access instantly. This feature is available only for U.S.-based presenters and U.S. phone numbers, for detailed information, click here.