What is scanner alert and when it is required?

Scanner alert is used to notify or alert the user scanning the tickets, this option is used when the presenter wants to be alerted while scanning tickets for a particular ticket type.
 

For instance:- The presenter had opted 50% discount for students who carry their ID cards, the scanner alert option will show up on the screen and will remind the presenter to check the student's ID card, this will help restrict misuses.

Kindly follow the below-mentioned steps to enable or disable 'Scanner Alert' for particular ticket type.

i) Select the event from the box-office calendar and click on "Edit" displayed at top right. 

ii) From the list of options displayed at the top, click "Pricing" and again click the sub-option of "Pricing." 

You will be displayed different ticket types created by you while creating the event. Hover the mouse cursor over the ticket type to get an "Edit" option for which you wish to enable/disable 'Scanner alert.'

iii) On the following page, after the ticket type description, you'll find an option to enable or disable 'Scanner Alert' for the particular ticket type. If you enable the scanner alert, you will get a prompt while scanning the particular ticket type.