How to setup Pay Later as my payment method?

The Pay Later option allows ticket buyers to reserve their seats without paying at the time of booking. This provides flexibility for customers to pay via alternative methods (such as bank transfers or checks) based on the specific instructions you provide.

Follow the steps below to enable and configure the Pay Later option for your account.

Setup Instructions. 

1) Access Settings: Log in to your Yapsody account. Hover your cursor over the Organization Name in the top-left corner and select Settings from the dropdown menu.

2) Add Payment Method: Click the Accept Payments tab on the left-hand side, then click the Add Payment Method button.

3) Select Pay Later: Choose Pay Later from the dropdown menu.

4) Select Pay Later: Choose Pay Later from the dropdown menu.

Configure Preferences:

• Availability: Choose whether to enable this option only for your Online Store or for both the Online Store and Box Office.

• Delivery Restrictions: To ensure tickets are only released after payment is received, enable Restrict Delivery to Will Call / Pick Up. When this is active, tickets will not be sent until you manually mark the transaction as "Paid."

  • Payment Instructions: Enter your specific payment instructions (e.g., mailing address for checks or wire transfer details) in the text box. These instructions will appear during the customer’s checkout process and will also be printed on their purchase receipt.

To complete the set up, click "Add."

5) Customer Experience at Checkout

When a buyer selects "Pay Later" during checkout, they will see your specific payment instructions and be asked to acknowledge them before completing the reservation. These instructions will also be printed on their purchase receipt for easy reference.

Important Notes

• Reporting: Ticket buyers who use the Pay Later option will not appear in the Attendee List report until the transaction has been marked as "Paid."

• Finalizing Sales: Once you receive the funds, you must manually update the transaction status to issue the tickets. click here. to learn how to mark a transaction as paid.