Yapsody provides you an option to collect information about the ticket purchaser. You can create your own set of questionnaires and collect the required information.
Before you start:-
Purchaser Questionnaire will be displayed on the checkout page and can be filled only once, this means if there are multiple tickets brought in that transaction it won't help you to collect details of each attendee, if you are looking to collect information of each attendee Yappsurvey would help you.
Kindly follow the below-mentioned steps to add a 'Custom Questionnaire' for your event.
To collect purchaser information on both your Box Office and your Online Ticket Store, you first have to be logged in to your Yapsody account.
- On the Top left of your screen, you will get a drop-down when clicking on the Organization name, followed by "Settings".
- Select the 'Questionnaires' from the list of options at the left. You will find the 'Purchaser Questionnaire' at the top and below that pre-added 'Questionnaire,' you can set up any of them by simply clicking 'Optional' or 'Mandatory'.
- To create your own custom questionnaire click on the option 'Add Another.'
- You will get a pop window to add your 'Custom Questionnaire' with the response format.
- Click on the option 'Response Format' to select the response format in which you would like your customers to answer the questions like 'TextBox', 'Dropdown Menu', 'CheckBox' or 'Radio Button'.
- Click on 'Add' button and then click on 'Save' at the bottom to add the Questionnaire successfully.
Note: The questionnaire added cannot be deleted but you can select the option 'Do not Display' and the customers will not get a prompt to answer the Questionnaire while booking tickets.
Don’t have a Yapsody account? Sign up now and sell your event tickets.
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