In case of emergency, wherein you are unable to scan tickets using an external device or your device is not working you can still manually scan your customer's tickets.
Note: You can start scanning the tickets depending on the time you have set in "Scanner start time" for your performance tab.
- Once you are logged in to your Yapsody account, select today's event for which you want to scan the tickets.
- You will be displayed the event details on the right-hand side. Click on the button 'Scan tickets'.
- Set the Scan mode option as "Manual". Now, simply click on the ticket you want to Scan, to Unscan the ticket just click on the ticket again.
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