"Pay Later" transactions must be completed manually through the Box Office once you have received payment from the customer. Follow the steps below to finalize these transactions.
1. Locate the Transaction
Find the specific "Pay Later" transaction you need to process. You can find these by accessing the Consolidated Inventory Pay Later Report (How do I do this?). Click on the transaction number (which begins with FT) to open the transaction details.
2. Enter the Payment Screen
Once the transaction report opens, click the Proceed to Pay button located at the top of the page.
3. Record the Payment
Select the appropriate payment method from the dropdown menu (e.g., Cash, Check, or Custom).
Click Make Payment to finalize the transaction.
Important Information
Status Update: Once you click "Make Payment," the transaction status will change from "Pending" to "Paid," and the tickets will be officially issued.
Inventory: If a "Pay Later" transaction is not completed, the tickets remain reserved but are not considered sold until the payment is recorded manually.
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