How to Add Locations in Stripe for YapSale

To use a Stripe Reader or Stripe Terminal with the YapSale app, you must first create Locations in your Stripe account.
Locations help Stripe and YapSale correctly associate in-person payments with the right venue or box office.

Important:
YapSale supports Stripe Reader and Stripe Terminal only on iPad devices. Other devices (Android phones, laptops, desktops) are not supported.

Why Stripe Locations Are Required

Stripe Locations are used to:

• Register Stripe Readers and Terminals

• Track in-person sales by venue or box office

• Ensure devices work correctly inside the YapSale app

Each physical payment device must be linked to one Stripe Location.

Steps to add a Location in Stripe account.

• Log In to Stripe: Access your Stripe Dashboard, Locate the Shortcuts tab on the left-hand menu and select Terminal.

• Access the Locations Tab: Click on the Locations tab at the top of the page. If you have not added any locations yet, the list will be empty. Click the + Create Location button.

• Enter Location Details: A prompt will appear asking for the following information:

• Location Name: Use a clear name like “Main Entrance” or “Box Office – Hall A”. This name will appear in the YapSale app.

• Phone Number (Optional): You may add a contact number for the specific location.

• Address: Enter the full street address, city, and zip code for the venue.

• Finalize: Once all details are entered, click Done in the bottom right Corner. Your location is now created and available for use in YapSale when pairing a Stripe Reader or Terminal.

Managing Multiple Locations (Important Rules)

If your organization has multiple locations, keep the following in mind:

One Location per Device

• A Stripe Reader or Terminal can be registered to only one location at a time.

Location Mismatch Error

If:

• Your device is registered to Location A, and

• You select Location B in the YapSale app,

You will see this error:

“Please disconnect the terminal before switching locations.”

How to Switch a Device to a New Location

You must first Disconnect the device from the current location in the app settings. Then, select the new location and repeat the Registration Steps above to generate a new pairing code.