How to issue tickets using combine payment option?

Next time your Ticket buyer insists on paying half of the ticket amount by Cash and the Remaining by Card, without wasting a second, smile and honor your ticket buyer's request using the Combine Payment Option. In order to learn how to do that, keep reading!

Before you start issuing tickets using Combine Payment Option few things we would like you to make a note of:-

• Ensuring you have enabled the Combined Payment Option, if not, you can enable it right now, it's just a few clicks away! How Do I Enable?
• This option is not Compatible with payment gateways such as PayPal and Sixpay.
• It is only available for Box Office Interface. 
• At a time only 2 payment methods can be combined for a single transaction.

Once you check all the options, it's time to start issuing tickets, let's begin:- 

1) Select the Event you want to issue tickets from the Box Office Calendar.

2) Click on 'Tickets' which is available just below your Event Details.  

3) Select the 'Total Number' of tickets you want to issue.

4) Now click on "Payment method" and select 2 different payment options from the drop-down that you would like to combine. For example:- Cash & Card OR Cash & Check OR Card & Check OR Custom & Card, etc. 

The Payment Method is available just below the option of Ticket Delivery Method to the right of your screen. 

• Please Note:- Only the enabled Payment options will appear under the drop-down. 
• The complimentary Payment option cannot be combined with any other payment option.  
• Custom payment options can be combined either with Cash, Credit, or Check (You can create unlimited Custom Payment options and can name them as Gift Coupon, etc.).  

5) Once two payment options are selected such as Card and credit/Debit Card, simply enter the amount the Ticket Buyer would like to pay in Cash, and for the remaining amount use the card.

You can manually enter the card details or use the Swipe machine by selecting the relevant choice as shown in the Image, lastly click on "Make Payment" by scrolling the screen a bit down and you are good to go!

If you face any difficulties or have any questions, please feel free to reach out to us. We are available on "Live Chat & Email support" 24 x 7 and 365 days of the year!

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