What is combined payment method and how do I set it up?

The Combined Payment Method feature allows Box Office staff to accept two different forms of payment for a single transaction. This is particularly useful if a customer wishes to split their total, such as paying a portion in cash and the remainder with a credit card.

Please note: this feature is available exclusively for Box Office transactions and is enabled by default.

How to Configure Combined Payments

If you need to verify your settings or re-enable this feature, follow these steps:

1) Access Settings: Log in to your Yapsody account. Hover your cursor over the Organization Name in the top-left corner and select Settings from the dropdown menu.

2) Navigate to Transactions: In the Settings menu, click on the Transactions tab.

3) Update Preferences: Locate the option labeled Combine Payment Methods in Box Office.

• To enable the feature, ensure the checkbox is checked.

• To disable the feature, uncheck the box.

4) Save Changes: Click Save at the bottom of the page to apply your changes.