How to Issue Complimentary Tickets from Box Office

🎥 Video Guide

Watch this quick video to learn how to issue complimentary tickets:

Overview

Complimentary (COMP) tickets allow you to issue free tickets to VIPs, sponsors, staff, or special guests.

These tickets can only be issued through the Box Office and help you track why tickets were issued using categories like VIP or Sponsor.

⚠️ Before You Start

Make sure the following is already set up:

• Complimentary payment method is enabled
  How to set up complimentary payment option
• No service fees apply when issuing complimentary tickets

🎟️ Steps to Issue Complimentary Tickets

Follow these steps from your Box Office:

Step 1: Select Event and Tickets

Go to your Box Office
Select your Event
Click on Tickets

Step 2: Choose Tickets

Select the ticket type and quantity you want to issue
Click Checkout

Step 3: Complete Checkout

On the checkout page:

• Enter required attendee details
• Select your preferred delivery method (Email, Print, etc.)
• Choose Complimentary as the payment method
• Select a category (e.g., VIP, Sponsor, Artist)

Click Make Payment to complete the booking

✅ Quick Steps

• Go to Box Office
• Select Event
• Click Tickets
• Choose Tickets
• Click Checkout
• Enter Required Details
• Select Delivery Method
• Choose Complimentary
• Pick Category (VIP, Sponsor, etc.)
• Click Make Payment

💡 Pro Tip

Use clear category names like VIP Guest or Event Sponsor to make reporting and tracking easier.

📌 Key Note

Complimentary tickets are completely free, and Yapsody does not charge any fees for issuing them.