To adjust the time limit for the booking process on Box Office and on your Online Ticket Store, you first have to be logged in to your Yapsody account.
1) On the Top left of your screen, there is a drop-down with the Organization name, click on the drop-down and go to “Settings”
2) Select the ‘Transactions' setting tab and go to the ‘Miscellaneous Settings’; here you can adjust the ‘Transaction Time Out’ to either 5, 10, 15, or 20 minutes as given in the drop-down.
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