The Access Code feature helps you to give limited access only to your prestigious customers so that they can book tickets for a particular event by merely entering a code.
Kindly follow the below-mentioned steps to set Access Code for an Event
- You will need to edit an existing event to set Access Code for an Event (How do I do this?).
- The Access codes have two options, (i) General access code (ii) Single-use Access code
General Access Code – Here you create a particular code. Your customers will be able to purchase tickets through the Online Ticket Store only after entering the code you created.
"Restrict Redemption" refers to the number of times the code can be used at the Online Ticket Store and "Restrict Tickets" refers to the maximum number of tickets that can be purchased in a single transaction.
Take a look at this example: Assume that you have set the "Restrict Redemption" as 50 and "Restrict Tickets" as 3, in this scenario 50 different customers will be able to make separate transactions and will be able to purchase a maximum of 3 tickets per transaction. So overall you can sell 150 tickets.
Single Use Access Code – Here you create the prefix of the code and enter the number of codes that need to be generated. After downloading the codes the presenter can provide the same to their customers to book the tickets.
If you want only the first few to be able to use these unique single-use access codes, use "Restrict Redemption" field. Enter a desirable number and only that number of your purchasers will be able to get access to your event and the rest will be denied.
Take a look at this example: Assume that you downloaded 50 'Single Use Access Codes' and distribute them among your patrons but you want to only give the first 30 customers (First come, first serve basis) the right to access the booking of the event, so in this case you set the 'Restrict Redemption' as 30. The 'Restrict Tickets' will work same as the 'General Use Access Code', like if you want your first 30 customers to purchase a maximum of 5 tickets per transaction then you set the 'Restrict Tickets' as 5.
- The access code can also be disabled based on particular performances and ticket types by selecting the performance and ticket type you want to disable. By default, all the performances and Ticket Types are enabled.
Note: If you have set up Online start date & timing & also set up "Access code" date then the system will always give priority to Access code and the customer will get the option to book tickets by entering the "Access Code"