Yapsody allows you to accept donations from both Online Ticket Store and the Box Office. To get started enable the donations to feature in your BO settings, please follow the following steps:
1) To enable the Donations, Click on the account name in the top left corner, and go to "Settings".
2) Select the ‘Accept Donations' tab from the list.
03) Enter your Merchant Email and fill in the details such as "Reference, Donation Button Title (The same would appear on online store) and etc"
To accept donations at both the "Online Ticket Store" as well as 'Box Office' enable both the options OR if you prefer any of the either, enable/disable them accordingly.
Note:- The character limit for the “Reference” field is 127 characters.
4) The Donations button will be displayed at the top center of the online booking website, after the transaction completion, and also at the bottom of your Box Office page as shown below.
ONLINE TICKET STORE:
After Transaction completion, we have Prominently displayed a donation button on the Online Store:-
2) How to pull records of donations/donors on Paypal?
We don't have an inbuilt report that would help track the donations/donor's details due to the payment being processed directly on PayPal however you can find those details on your PayPal account by downloading the "Activity" report and filtering it using the "Reference" you have added under "Accept Donations" tab of your Yapsody account.
Unsure, what the "Reference" is? simply scroll the page up and refer to the 03rd (Third) Screenshot of this article.
Once, you are sure, of what we have to look for, please follow the below steps to download the report.
i) Click on "Activity" at the top left, followed by "All Reports" and "Activity Download."
ii) Now select "All transactions" under the Transaction Type drop-down, Select "Date Range" as per your preference, and then Click "Create Report."
Note:- You can also Customize the field you want to see in the report by clicking Customize Report Field.
To ensure the Reference appears on all the transactions, please have the option "Item Title" checked under Cart details.
iii) Upon generating the report, click "Download" and once downloading is successful, open the file and filter the report using Reference to view only donation and donors details.
Note:- You would see the Payer's PayPal Name and Email address, only, if they have donated using their PayPal account, if they used a credit card, you would only be able to see their email addresses.
Moreover, if the transaction isn't settled with PayPal you wouldn't find the entry of it upon generating the report, it may take up to 72 hours for a transaction to settle with PayPal.
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