You can add User's to your Yapsody Account and provide them different permissions as per your preference.
The ‘User and Permission’ is to add new users to your venue and to manage what permissions should be assigned to each user. The permissions can only be assigned by the owner. Additional users can be added so that some can manage the box office ticketing, while some scanning and some others can manage the reporting.
Here the Account owner can set up by default permission type like Marketing staff, Box office Management staff, Account Manager etc. The owner can empower the Sub-user by providing permission for Setting & Preference, Box office access, Event Management, Ticket Scanning, Reporting View. Also, an account owner can provide the Event wise access to the Sub-user.
Kindly follow the below-mentioned steps to Add User's and provide permissions to them.
- Hover the mouse cursor on the organization name at the top left and select 'Settings'.
- Select the ‘User and Permission’ tab
- You will see an option 'Add User' on the top. Click on 'Add User'. You will get a pop-up window.
- You can select the 'Permission Type' from the default permission types provided in the drop-down menu. Each permission Type has default access depending on their respective Job task.
- You will have an option to provide limited access to Users. To edit the permissions click on the permission tab beside 'Personal Info'.
- You can edit the permissions provided to the User. To provide the access checkmark the box beside the option.
- You can even limit the access of the User to specific events. To provide access to specific events, click on the tab 'Event Access'. Select the appropriate option and click on 'Add'.
- Once, you click on 'Add' an invitation will be sent to the User on his email address mentioned in the 'Personal Info' tab. The User will need to accept the invitation.
- Once the new user accepts the invitation, they will be shown as an 'Active' user in the 'Users and Permission' tab under 'Settings'.
Note: The invitation link sent to New Users will expire in 48 Hours. The user will need to accept the invite or else has to be added again and will receive a new link.
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