How to Print Tickets/Receipt from Box Office ?

You have 2 different options to print Tickets and Receipt from Box Office : 

1) Using Search Option

2) Using the  Event Sales Summary Report

1) Using Search option

• You can print tickets and receipt and provide them to customers by searching the Transaction on the main page once you log in to your Yapsody Account. You have a search option at the top. You can search the transaction by Customer name and Transaction number.

• Once, you locate transaction using the transaction number. Click on transaction number and you will be re-directed to "Transaction report".
• You will see all the tickets purchased for that particular transaction. You will have a "Check Box" besides all the tickets. Kindly check the ticket you want to print and click on "Redeliver Tickets" or click on "Print Receipt" to print the receipt for the transaction.

• You will get a pop-up window and an option to select the delivery method. Select the delivery method as "Print" or "Email" as per the requirement.
• If you select email as the delivery method then you will get a prompt to mention the email address of the customer.
• Click on "Complete Delivery" button at the bottom. Tickets or Receipt will be delivered to the customers.

2) Using the  Event Sales Summary Report

• Go to the Event Sales Summary Report (How do I do this?). You will see a button 'View Inventory Sales Report' to View all the Event Transactions on the right-hand top corner.

• Locate the transaction you want to redeliver the tickets using the different search options available.

• Once, you locate the transaction using the transaction number & confirm the customer details. Click on the transaction number and you will be re-directed to "Transaction report".
• Click on "Print Receipt" button or "Redeliver Tickets" to print or email tickets to the customers from Box Office.

• You will get a pop-up window and an option to select the delivery method. Select the delivery method as "Print" or "Email" as per the requirement.
• If you select email as the delivery method then you will get a prompt to mention the email address of the customer.
• Click on "Complete Delivery" button at the bottom. Tickets or Receipt will be delivered to the customers.