A credit card can be declined for a variety of reasons such as AVS (Address Verification System Error), Incorrect card details that include CVV, Card number and etc.
In all cases, the decision to accept or reject a transaction is always made by the credit card processor and never by YAPSODY or the event presenter. When a credit card is declined, we always provide you with the reason for the transaction failure that is been passed to us by the event presenter's credit card processor.
If you feel that a transaction has been declined in error, you must contact your credit card issuer to resolve the issue. Neither YAPSODY nor the presenter has any control over credit card transactions.
Examples:- If your transaction fails due to an AVS error OR invalid Card details, we recommend checking with your bank the address they have on their file and reconfirming the card details, you are entering while booking tickets.
If you still facing difficulties, we encourage you to try using a different card to rule out the card-specific issue.