Yapsody is not authorized to refund or book tickets on behalf of event presenters and customers. So, the best way to get your tickets refunded or to know the rules and regulations of ticket refunds is to contact the presenter prior to the event to receive detailed information on their policies.You will need to contact the Presenter for Refund related queries.
To contact the presenter click on the 'Contact Presenter' button at the bottom left-hand corner of the presenter's website through which you purchased tickets.
Yapsody Terms of Service: https://www.yapsody.com/ticketing/terms-of-use/
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