How to Clear Your Cart (Remove Tickets and Start Over)

This article explains how to clear your cart in the Yapsody ticket store so you can start your ticket selection again.

When You Might Need This

Use this option if:

• You selected the wrong tickets

• You want to start the booking process again

• Your cart contains unwanted items

• You want to reset your selection before checkout

How to Empty Your Cart (Web and Mobile)

The process is the same on both desktop browsers and mobile devices.

1. Click or tap the Cart icon.

2. Select Empty Cart.

   

After you empty the cart:

• All selected tickets are removed.

• You are returned to the first event page.

• You can begin the ticket selection process again.

Important Notes

• Emptying the cart only clears unpaid selections.

• This does not affect tickets you have already purchased.

• No payment is processed unless checkout is completed successfully.

If the Cart Does Not Clear

If the cart does not update after selecting Empty Cart:

• Refresh the page and try again

• Clear your browser cache

• Try a different browser or device

If the issue continues, contact Yapsody Support and include:

• Event name

• Screenshot of the cart

• Device and browser details