Buying tickets for your favorite events can be exciting, but dealing with technical glitches like the "Transaction Timeout" error can be frustrating, especially when you think you've submitted your transaction in time. Luckily, steps can resolve this issue and ensure a successful ticket purchase.
Before you start:-
The "Transaction Timeout" error often results from a payment gateway's slow processing, which can be due to factors like poor internet, browser cache, high server load, etc. Even if you believe you paid on time, technical issues may cause delays.
i) Check Your Internet Connection: Ensure that you have a stable and reliable internet connection. Slow or unstable connections can lead to transaction timeouts.
ii) Clear Browser Cache: Clear your browser's cache and cookies. Cached data can sometimes interfere with online transactions.
iii) Use a Different Browser: Try using a different web browser. Sometimes, browser-specific issues can cause transaction timeouts. For a smoother ticket purchase experience we suggest using Google Chrome, Mozilla Firefox and etc.
iv) Avoid using Facebook Browser:- Occasionally, you might come across an event link while browsing Facebook. Clicking on it could open the ticket store in Facebook's built-in browser, which may not work well with some cart websites, causing problems when trying to purchase tickets. To resolve this, simply copy the link and open it in a different browser.
vii) Try using a different network:- It could be due to network restrictions. Therefore, please re-attempt the transaction using a different network.
viii) Use a Different Device: If possible, try making the purchase from a different device or computer to rule out device-specific issues.