Maintaining Email Deliverability: Important Account Information

At Campaigns, we are committed to ensuring the best email experience for both our senders and recipients. To maintain the highest standards of email deliverability, we wanted to bring to your attention some important information regarding your account.

We have noticed that the Complaint Rate and/or Bounce Rate for your account have recently breached warning levels. These metrics are critical for maintaining a positive sender reputation and ensuring that your emails reach your intended recipients.

Here are the current statistics for your account:

Please note that if the Complaint Rate exceeds 0.1% or the Bounce Rate exceeds 2%, it may result in the suspension of your account. We understand the importance of your email campaigns and want to ensure that your messages reach their intended audience without interruptions.

To help you maintain a healthy sender reputation and avoid these issues, here are some tips:

1. Clean and Update Your Email List: Regularly clean your email list to remove invalid or outdated email addresses. Keeping your list up-to-date helps reduce bounce rates.

2. Send Relevant Content: Ensure that your email content is relevant to your recipients. Irrelevant or unsolicited emails are more likely to be marked as spam.

3. Use Double Opt-in: Implement a double opt-in process to confirm subscribers' interest, reducing the chances of complaints.

4. Monitor Engagement: Keep an eye on open rates and click-through rates. High engagement indicates that your content is well-received.

5. Honor Unsubscribe Requests: Always include an easy-to-find unsubscribe link and promptly honor unsubscribe requests to avoid complaints.

6. Avoid Spammy Language: Refrain from using spammy language or excessive capitalization in your email subject lines and content.

7. Authenticate Your Domain: Implement proper authentication methods like SPF, DKIM, and DMARC to verify your domain's legitimacy.

8. Test Your Emails: Before sending a campaign, conduct tests to ensure that your emails display correctly and don't trigger spam filters.

We encourage you to take proactive steps to address these concerns and maintain a positive sender reputation. Our team is here to assist you in any way we can to ensure the success of your email campaigns.

We want to make sure that you have an amazing experience with Yapsody, and your opinion is very important to us. So if you have any questions, comments, recommendations, or anything else on your mind, please don’t hesitate to go to our support page or you can contact us directly at support@yapsody.com and give us a shout. We’d love to hear from you.