How do Yapsody Invoices work?
We send you a fee invoice on the first week of the month for all orders from the prior month. Invoices are due 30 days from the date of issue and can be paid online.
How are Invoices calculated?
Invoices consist of total fees for the prior month. Fees are usually based on a flat fee per ticket plus a percentage of the ticket price.
Example: Mark has an event in US and sells 500 tickets at $100 each during the month of January. For each ticket, Yapsody will charge $1 for the Flat fee component plus 2.5% of the base ticket price as a processing fee. So in this case for each $100 ticket, we will charge $3.50 (i.e., $1 + $2.50) as the Yapsody ticket fee. So for 500 ticket sold in the month of January, we will send an invoice of $1,750.
When are Invoices Due?
Invoices are due 30 days from the date of issue, which is usually on first day of the month. The account owners and any sub-users with applicable permission will receive an email notification.
Accounts with overdue invoices may be suspended pending payment. We will send reminder emails as due dates approach.
How do I Review my Invoices?
You can see a breakdown of each invoice on the Invoices page. Click an invoice number to see its Invoice Summary, which includes a breakdown by event.
If a ticket is refunded in a month other than when it was sold, the corresponding Yapsody fee will appear as a credit on your invoice in the month during which the refund took place; in the event that there are no Yapsody fees to offset the credit, you can contact our support team to request a refund.
How do I Pay my Invoices?
Depending on the currency to which your account is set, you can pay your Invoice by Credit Card, Pay Pal.