You can now also access your tickets using the Yaptickets app, to learn how to view your tickets from the app, follow the below article.
Before you start:-
Tickets booked using the ticket delivery method as Check in at the door or Will / Call pick up, wouldn't be visible on the app.
Also, please ensure your app is updated to the latest versions:-
- App Store version: 3.0 (Apple Devices)
- Play Store version: 3.0 (Android Devices)
i) Open the transaction confirmation email and click on "App Store" if you have an iOS device, for Android Devices click "Google Play Store."
ii) Upon downloading the app, enter the email address you have used to purchase tickets and click on "Sign in" and you'll be prompted to check your email inbox to click the device verification link for Sign in.
NOTE: You need to log in to your email account on the same device (phone) on which you have installed the YapTickets app to access the event ticket.
iii) Click on "Open Mail" button. Once clicked, you will get an option of all the email application present on your device. If no application is present on your device, you will get a page that states the user needs to install an app from respective Playstore / Appstore.
iv) Open the email app to open the Yaptickets sign in email and click on the link.
v) Upon successful login, you'll be displayed the list of events you have booked tickets for.
Note:- Clicking Past (Next to upcoming), will display the past events ticket purchases.
vi) Upon tapping event names, you will be displayed tickets.
In case, you face any difficulties locating tickets, please feel free to reach out customer service team by chat or email.