You can cancel or pause your subscription anytime and it will be immediately canceled. You can resume your subscription anytime and it will be activated for you to send and create new email campaigns.
Kindly follow the below-mentioned steps to cancel your subscription
- Login to your Email Campaign account. You will be displayed the campaign dashboard, click on the 'App Launcher Icon' at the top right-hand corner and select the 'Admin' option.
- You will be displayed Admin dashboard. Select the 'Billing' option.
- You will be displayed your current plan information under Your subscription option. Click on 'Cancel Subscription' to cancel your subscription.
- You will be displayed a pop-up window to select the reason for cancellation and to mention additional comments. Select the reason for cancellation and click on the 'Cancel Subscription' option at the bottom.
Note: You will have access to your plan until the end of your billing cycle even if you cancel in the middle of the month.
You can resume your subscription by clicking "Resume Subscription" in the future with the same account.
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